If you need to return an item, please send an email to us at info@element9graphics.com and we’ll do our best to help either by offering a different size or a refund.

We have a 30 day return policy – if this time is exceeded then a return will not be accepted.

To be eligible for a return, your item must be unused and in the same condition that you received it.


Upon receipt of your returned item, we will notify you via email that we have received it. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 28 days.

Sale Items

Unfortunately sale items cannot be refunded.

You are responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


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